Common Data Service, Microsoft Dynamics 365 for Operations, Microsoft Dynamics CRM, Microsoft Flow

Integrating Dynamics 365 ERP and CRM – Using Microsoft Flow and Common Data Service

Dynamics 365 unifies CRM and ERP capabilities into applications that work seamlessly together across different areas of a business. Two main components of Dynamics 365 are CRM and ERP applications.

For customers who use both CRM and ERP applications (for example, Dynamics 365 for Sales and Dynamics 365 for operations), it is important that these applications integrate and work together and one option for customers/partners is to use Microsoft Flow and Common data service (CDS)

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Microsoft Dynamics CRM, Microsoft Dynamics NAV

Integrating Dynamics NAV 2016 with CRM Online

Hi, In this post I would like to explain the initial setup required and steps for integrating Dynamics NAV 2016 and CRM Online. This enables you to integrate and synchronize data in Microsoft Dynamics CRM entities such as accounts, contacts, and products, with equivalent record types in Microsoft Dynamics NAV such as customers, contacts, and items, respectively.

NAV 2016 and CRM integration

Dynamics NAV 2016 has a default integration setup which can be used to enable this integration. NAV 2016 includes new objects to support this integration.

Continue reading “Integrating Dynamics NAV 2016 with CRM Online”